How we deliver our functions and services

Information about our work, our strategy and policies for delivering functions and services and information for our service users.

Fire and Rescue Framework for Scotland 2013
Strategic Plans – Direction of travel
Annual Operating Plan 2014-15
Annual Operating Plan 2013-14
Annual Operating Plan 2015-16
Local Plans – Priorities and Objectives
Response and Resilience Strategy
Prevention and Protection Strategy
People and Organisational Development Strategy
Learning and Development Strategy
Digital Strategy
Environmental Strategy
Communications and Engagement Strategy
Mainstreaming and Equality Outcomes Report
Equal Pay Report
Equality & Diversity Charter
Recruitment and Selection Policy 
Risk Management Policy 
Anti-Fraud Policy Statement 
Whistleblowing Policy
Heritage Framework 2015-18
Principles of Service Design
Employee Partnership Forum
Collaborative Statement of Good Scrutiny and Engagement
National Risk Register of Civil Emergencies
Corporate Risk Register 2014
Specialist Resources Review Report
Commodity Strategy – Self Contained Breathing Apparatus and Associated Services
Commodity Strategy – Replacement Command and Control Platform
Commodity Strategy – Collaborative Procurement of Facilities Management
Station Information – Your Area
Charging Policy
Youth Engagement Framework 2016-19
Aging Safety Framework
Services
General Enquires /Contact Us
Information on rights and how to make a request
Access to Information
Freedom of Information
Data Protection
Environmental Regulations
Safety Information
For Householders For Businesses
Building Trade Safety For Young People
For Older People Safer Summer
BBQ Safety Rubbish and Refuse Fires
Wildfires Water Safety
Deliberate Fires Boat Safety
Spring Safety Bonfire Safety
Winter Safety Fireworks Safety
Road Safety Festive Safety
Community Safety Leaflets Community Risk Register

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