Our People

Our people are at the heart of our service.

Whether based in an office or in a fire station, in the centre of Aberdeen or the wilds of Argyll, our staff are working together for a safer Scotland.

As with all emergency services, we are ready and available for action every minute of each day and on every day of the year - fires and disasters do not stop because of holidays or bad weather, and nor do we.

Our wholetime firefighters respond to 999 emergency calls and tackle a wide range of incidents from fires and Road Traffic Collisions to chemical spills and water rescues. Wholetime firefighters also work with local communities to help keep people safe and spend much of their time engaging the public and our partners in the fight against fire.

Our retained and volunteer staff are part-time firefighters who provide a vital service to our smaller or more rural communities; most of them are women and men whose primary employment is in another field, but who deliver the same range of emergency service as their wholetime colleagues.

Our control firefighters handle emergency 999 calls and mobilise resources to respond to fires and other emergency incidents. Control firefighters deal with members of the public who are faced with extremely stressful and distressing situations; they need to think clearly and calmly in challenging circumstances and to be able to obtain the required information to allocate our resources efficiently.

Our support staff help keep our frontline in action, delivering a variety of services from HR and finance, to ICT and technical support. Without their efforts our firefighting crews could not deliver their services.

Our retired staff, whether wholetime, retained, volunteer or non-uniformed personnel are eligible to join the SFRS Retired Employees Association (REA). The REA enables them to stay in contact with the service and with old friends and colleagues, whilst offering many new opportunities through volunteering or its many social, sports and cultural sections.

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